Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, billing and shipping address

  • Payment information (processed securely by third-party payment providers; we do not store card details)

  • Order and transaction details

  • IP address, browser type, and device information for security and analytics purposes

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order or enquiries

  • Improve our website and customer experience

  • Detect and prevent fraud or unauthorised activity

  • Comply with legal and regulatory requirements

Sharing Your Information

We only share your information with trusted third parties where necessary, including:

  • Payment processors

  • Shipping and fulfilment providers

  • Website hosting and analytics services

These third parties are only given access to information required to perform their services and are obligated to protect your data.

Cookies

Our website uses cookies to improve functionality and user experience.
You can choose to disable cookies through your browser settings, however this may affect site functionality.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures.
While no method of transmission over the internet is 100% secure, we strive to safeguard your data.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain data processing

To exercise these rights, please contact us.

Data Retention

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.